collected.tools.

Canny

Collect, rank and prioritise customer feedback

What it is

Canny gathers feature requests in one place where customers submit ideas, vote and comment, and links them to a roadmap and changelog. Its AI feature Autopilot pulls feedback automatically from conversations in Intercom, Zendesk, Gong or Zoom and removes duplicates. Integrations with Jira, Linear, HubSpot and Salesforce show which requests come from paying customers.

Why it made the cut
  • Feedback boards with votes and comments
  • Autopilot pulls requests from support conversations
  • Public roadmap and changelog included

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